Buyer Protection Policies

OUR POLICIES

Buyer Protection Policies

We offer 100% Buyer Protection Policy to our customers. Our Brand of trust clearly defines our values, promising the best online shopping experience to our customers.

  1. Genuine Products
    • Merchant guarantees to sell ONLY genuine products to customers through Allmbe.com
    • Manufacturer's or Seller's warranty (wherever applicable)
    • Brand new products (except Refurbished & Unboxed gadgets)
  2. Secure Payments
    • Customers' Personal Data is KEPT CONFIDENTIAL
    • All Online Transactions are secured (Secure Socket Layer)
  3. Easy Returns, Replacements & Refunds
    • Return/Replacement request for any Order should be submitted within 10 days of receiving the Product. However, in the case of Damaged/Missing/Empty Packages/Wrong Product the request should be raised within 2 days of receiving the product.
    • Refund/Replacement will be initiated only upon receiving of the product.
    • Replacement will depend upon the availability of the product.
    • In case the product was damaged while in your possession, Allmbe will not be under any liability to process the refund/replacement.
    • Damaged/Missing/Empty Packages/Wrong Products need to be returned within 2 days of receiving the product.
    • Order Replacement can be done in FOLLOWING cases:
      • Wrong size/ Color/ Style/ Quantity
      • Missing Parts/ Accessories/ Empty Packages
      • Defective/ Damaged (if not under Manufacturer's Warranty)
    • Not as per description
    • Return Package should have the original Price tag and Packaging slip
    • Few products are Non-Returnable. PLEASE refer to the product page for further reference
    • For Manufacturer's Warranty Products, you are required to visit the BRAND SERVICE CENTRE. For more queries, please refer to RETURN, REPLACEMENT & REFUND policies